Firgrove Mutual Water Co Inc. | Water Utility Company

Firgrove Mutual Water Company
10408 144th St E
Puyallup, WA 98374

253-845-1542
253-280-4000	Emergency
253-845-4728	Fax

spierce@firgrove.org

Mission Statement
It is the mission of Firgrove Mutual Water Company to provide high quality drinking water and excellent customer service. We will maintain the balance of quality service and cost effectiveness that best benefits our customers. We will be an integral member of our community through positive and supportive actions as its water purveyor. We will be environmentally responsible and responsive to the needs of economic development.

Wednesday
November 19, 2008

Frequently Asked Questions

All questions are good questions. Here are our responses to those most commonly asked.

How do I find buried utility lines?
Contact Utilities Underground Location Center at 1-800-424-5555 or 811 at least 2 days before you plan to dig.

How do I obtain a Certificate of Water Availability?
You will need to fill out Part A of the water availability form that can be found on this website. Return the form to the Firgrove office for processing. Waiting times and fees will vary, please contact the office for this information.

How much is the late fee if I don't pay on time?
The current late fee is $12.00.

Is my water fluoridated?
Firgrove does not fluoridate water, however supplemental water is obtained from Tacoma Water. Currently, Tacoma Water does add fluoride to its water supply. Please contact Firgrove to confirm if the water you receive has fluoride.

What do I need to do to install a sprinkler system?
No official permits are required through Firgrove. You will need to check with Pierce County to determine their permit requirements. You will need to pick up a packet issued to you from the Firgrove office. This packet lists all of the necessary steps and includes all of the forms you will need for your installation.

What payment methods are accepted?
At this time we accept cash, checks and money orders. We do not accept debit or credit cards nor are we able to take payments over the phone.

When is my bill due?
Your payment should be received in the Firgrove Office by the last day of the month in which it was billed. Example: Your billing cycle is from January 1-February 28. Your billing is sent out on March 1 and is due March 31.

Where can I pay my bill?
Firgrove Mutual Water is located at 10408 144th ST E, Puyallup WA 98374. From Meridian you will turn East on 144th. Our office is on the right side approximately 1 block from Meridian.

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